Gledly

Account and Data Deletion Request

Request Account Deletion

To request deletion of your Gledly account and all associated personal data, please follow the steps outlined below. This process complies with GDPR Article 17 (Right to Erasure) and Google Play Store requirements.

📋 How to Request Deletion

1
Sign in to your Gledly account at gledly.eu
2
Navigate to Profile → Security Settings
3
Click "Request Account Deletion" at the bottom of the page
4
Confirm your deletion request

⏱️ Deletion Process Timeline

Immediate
We confirm your deletion request and your account is deactivated
Up to 30 days
You can cancel the deletion request at any time during this period
Within 30 days
Permanent deletion occurs automatically

🗑️ What Data Gets Deleted

  • Your user profile and personal information
  • Your visit history and personal reviews
  • Your uploaded photos and comments
  • Your social connections (followers/following lists)
  • All authentication data and login credentials
  • Any stored location or preference data

📊 What Data Is Retained

The following anonymized data may be retained for service functionality:

  • General place information contributions (opening hours, amenities, facility details)
  • Anonymous usage statistics for service improvement

This retained data contains no personal identifiers and cannot be linked back to you.

⚖️ Your Rights Under GDPR

As a user, you have the right to:

  • Request deletion of your personal data (Right to Erasure)
  • Receive immediate confirmation of your deletion request
  • Cancel your deletion request during the 30-day period

📞 Contact Information

If you need assistance with the deletion process or have questions about data handling:

Support and data protection: hello@gledly.eu

This deletion process complies with GDPR Article 17 (Right to Erasure) and Google Play Store data deletion requirements.